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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Ricardo Franceschi

October 4, 2024

5  out of  5
rating by Ricardo Franceschi
"Betzy was great. Professional service at it’s best."
We responded:
"Thank you, Ricardo, for the kind words! We’re so glad to hear that Betzy provided you with good and helpful service. Your feedback means a lot to us! -Team Margie Williams State Farm"
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Hollie Roberts

October 1, 2024

5  out of  5
rating by Hollie Roberts
"I cannot say enough good about this State Farm location! I have my car insurance through them and every person I speak with has been kind, efficient, professional, and explains things so well. They never make you feel rushed. They handle things in a timely manner and there’s never a wait when you call. They actually try to save you money! They look for discounts for you! There’s been years where my insurance actually went down, even with a claim! I’ve had the pleasure of speaking with Margie on a couple occasions and she was always so friendly, compassionate, and helpful. Jo was also amazing! The staff really listen and care. My sister had many problems with her old insurance company and they went over and beyond to help her out even when she wasn’t their client. I have moved a few hours south, but was so delighted to learn that I could keep them as my insurance! Seriously thank you for the exceptional care you have shown my family! May God richly bless your practice!"
We responded:
"Thank you so much, Hollie for sharing such a thoughtful review! We’re thrilled to hear that you’ve had consistently positive experiences with our team, from auto insurance assistance to other insights. We're incredibly happy to know we made a difference with our friendly and compassionate service. We’re also glad we could help your sister during a tough time. It’s an honor to continue serving you, even after your move—thank you for your continued support! Wishing you and your family well! -Team Margie Williams State Farm"
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Daniela Acosta

September 24, 2024

5  out of  5
rating by Daniela Acosta
"Great first interaction , easy and informative. Got the policy with them"
We responded:
"Thank you for your feedback! We are happy to hear that you enjoyed your first experience with us. Welcome to our office. If there is anything you need, feel free to reach out. -Team Margie Williams State Farm"
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Ryan Bottinelli

September 23, 2024

5  out of  5
rating by Ryan Bottinelli
"I spoke with Betzy and she was awesome to talk to and very supportive in helping me make the right decisions concerning my policy. I was considering switching providers, however after speaking with her she helped me solidify my decision to stay with State Farm."
We responded:
"Thank you for sharing your experience, Ryan! We're so glad to hear that Betzy provided such excellent support and helped you feel confident in your decision to stay with State Farm. It’s great to know she made a positive impact, and we're happy to have you with us! If you ever need anything else, we're here to help! -Team Margie Williams State Farm"
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zemmoia bryant

August 23, 2024

5  out of  5
rating by zemmoia bryant
"Jo was the best service I have ever received she took her time was very patient informative and went the extra mile absolutely appreciate all of her help!"
We responded:
"Zemmoia, we're thrilled to hear about your fantastic experience with Jo! At our office, we truly believe in going the extra mile and providing informative, patient service. Your appreciation means a lot to us, and we're excited to continue serving your needs in the future! - Team Margie Williams State Farm"
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Nermin Imsirovic

July 31, 2024

5  out of  5
rating by Nermin Imsirovic
"I recently had the pleasure of working with Jo Gavula for my insurance needs, and I can confidently say that the process was incredibly effortless thanks to her expertise and dedication. Jo guided me through each step, providing clear explanations and options that made everything easy to understand. Her professionalism and attention to detail were outstanding, and I truly felt supported throughout the entire process."
We responded:
"Thank you for your kind words, Nermin! We're thrilled to hear that Jo Gavula provided you with such an effortless and positive experience. Jo's expertise, professionalism, and dedication are truly invaluable, and it's wonderful to know she was able to guide you so effectively. Your satisfaction and support mean a lot to us. If you need anything else, please don't hesitate to reach out. -Team Margie Williams State Farm"
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Alex Praksti

June 4, 2024

5  out of  5
rating by Alex Praksti
"I just wanted to say that Betzy at their office was very professional and talked me through all my options for savings and was very transparent with me. She also informed me about the other options for insurance they offered as well but wasn't overly pushy like some people out there which I appreciated."
We responded:
"Thank you for your feedback, Alex! We're glad to hear that Betzy provided knowledgeable and transparent service, discussing your insurance options efficiently. We appreciate your kind words! -Team Margie Williams State Farm Agency"
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Melodie Tickel

May 16, 2024

5  out of  5
rating by Melodie Tickel
"Margie is the best. She truly cares about helping people. Her staff is great. Have been with Margie for 35 years."
We responded:
"Thank you, Melodie, for sharing your long-term loyalty to our Margie Williams State Farm Agent office and your appreciation for our genuine care and great staff. It's truly heartwarming to know we have been consistently making a positive impact for 35 years. We appreciate your support! -Team Margie Williams"
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Oriol Vazquez

May 15, 2024

5  out of  5
rating by Oriol Vazquez
"Vey kind.. patient and helpfull she gave me the best rates she could would higly rexommend Maggie Williams"
We responded:
"Oriol, we're so pleased to hear about your positive experience with our Margie Williams State Farm Agent team! Our kindness, patience, and helpfulness are exactly what we strive for. Thank you for recommending us! -Team Margie Williams"
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shanon P

May 9, 2024

5  out of  5
rating by shanon P
"Talk about customer service!!! The amazing rep Betzy kept up with me faithfully until I qualified to get a better quote. As soon as my policy came for renewal she was already calling me to get me a better quote. My new policy saved me Sooooooo much more than my old policy. I am sooooooooooo excited Betzy kept up with me and now I’m apart of the Margie Williams State Farm team. Thank you so much!!!"
We responded:
"Shanon, We are thrilled to have you insured here at Margie Williams State Farm and even happier to hear your experience with Betzy was outstanding. Thank you for your kind review. We appreciate you. If you need anything, give us a call. We are here to service all your auto, home and life needs. -Team Margie Williams State Farm"
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Melissa King

May 2, 2024

5  out of  5
rating by Melissa King
"I called the office yesterday to get a quote for auto insurance. I spoke with Jennifer Hernandez. She was extremely helpful and knowledgeable. She provided an excellent quote for me, emailed the necessary documents for my signature which I returned, made payment over the phone and promptly received the proof of coverage. All this in approximately 2 hours. Excellent service provided Jennifer. Thank you!"
We responded:
"Melissa, we're thrilled to hear about your positive experience with Jennifer! It's our goal to provide efficient and helpful service at our Margie Williams State Farm Agent office. Thank you for choosing us for your auto insurance needs. We look forward to serving you in the future! - Team Margie Williams State Farm"
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Sissy Schmidt

April 30, 2024

5  out of  5
rating by Sissy Schmidt
"Jo, Thank you for all you did for us. You made our life's so much easier. You and State farm were able to drop our car insurance over $1,000 from our previous company. Thank you again!!!"
We responded:
"Sissy, we're so glad to hear about your positive experience with Jo and how much she was able to help! Providing great service for our customers' insurance needs is exactly what we strive for. Thank you for choosing our Margie Williams State Farm Agent office and for taking the time to share your gratitude! -Team Margie Williams State Farm"
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Norman Bayton

January 27, 2024

5  out of  5
rating by Norman Bayton
"Jo is by far the most knowledgable,thorough, most patient insurance agent I have ever dealt with. In moving to Florida from North Carolina, she made obtaining Fl. insurance as easy and seamless as possible. She is also the most honest agent I have ever dealt with-she doesn't try to sell you something that you don't need. I will never even consider switching to someone else."
We responded:
"Thank you for your kind words, Norman! We're thrilled to hear that Jo provided excellent service and made your experience memorable. Your recommendation means the world to us, and we look forward to serving you again at Margie Williams State Farm in the future! -Team Margie Williams "
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yosmany mirabal

January 26, 2024

5  out of  5
rating by yosmany mirabal
"I was a senior citizen from out of town . I am a State Farm customer at a location quite a distance from my home. I walked in with a issue on a recent burglary of my home. A customer service rep Betsy acted and treated me as if I was a customer at her agency. Kindness goes a long way and is certainly lacking by many business owners. I would highly recommend 👌 this agency and a shoutout to Margie and Betsy for outstanding customer service. Becky Harber"
We responded:
"Becky, We are extremely grateful for your review. Providing excellent customer service to anyone who walks in our door is the number one priority. Thank you for being a State Farm customer. We are here if you need anything else. -Team Margie Williams State Farm"
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LT Razak

January 14, 2024

5  out of  5
rating by LT Razak
"Fantastic, very knowledgeable and friendly staff. Excellent, would definitely go there again."
We responded:
"We're thrilled to hear that you had great experience with our office. Your review means the world to us and we look forward to serving you again at Margie Williams State Farm in the future! - Team Margie Williams"
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Breanna Early

January 8, 2024

5  out of  5
rating by Breanna Early
"My agent Betsy was great and very helpful through the whole process! Highly recommended!"
We responded:
"Thank you, Breanna, for your 5-star review. We are pleased to hear that Betzy was able to help you get your insurance coverage set up while providing you with excellent customer service. Welcome to our office. If you need anything, please give us a call. -Team Margie Williams State Farm"
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Arsi Çela

January 6, 2024

5  out of  5
rating by Arsi Çela
"I was working with Betzy Aviles-Rodriguez and it was a pleasure to work with her because she explained me everything and provided me a great quote for my car"
We responded:
"Arsi, We are so happy to hear about your positive experience with our office manager, Betzy. She loves to share her knowledge of all things home auto and life insurance while providing our customers with a customized quote. Welcome to our office. Give us a call if you need us -Team Margie Williams State Farm"
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Robert Fortis

November 17, 2023

5  out of  5
rating by Robert Fortis
"My Agent Betzy, is a super star, and a outstanding agent, her work ethics are in the highest regards with customer service in mind, any office should feel proud and a honor to have Betzy represent them, thank you."
We responded:
"Mr. Fortis, Thank you for your kind words, we are definitely lucky to have Betzy as part of our office team. She truly cares for our customers and is extremely knowledgeable in anything regarding auto, home, and life insurance. Thank you for your business. If you need anything, give us a call! -Team Margie Williams State Farm"
Profile photo of Zoraida Arocho

Zoraida Arocho

November 17, 2023

5  out of  5
rating by Zoraida Arocho
"My experience with Betsy was great She took the time to find a policy that is best for me. She's very professional and polite and she speaks Spanish which is a plus.. Im truly satisfied with the service i was given.."
We responded:
"We are incredibly lucky to have a bilingual /Spanish speaking representative like Betzy, so we can provide quotes for auto home and life insurance to more people in Jacksonville. We are happy you had a great experience with her. If you need anything, let us know! -Team Margie Williams State Farm"
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Alberto Ramos

November 17, 2023

5  out of  5
rating by Alberto Ramos
"Betty Avilez Rodriquez was super helpful in looking for a new auto insurance. Very knowledgeable, patient and professional. Got me what I needed and did not try to get me to add options to my policy that I didn't need. Highly recommended."
We responded:
"Alberto, Thank you for the review. We are happy to provide you with auto insurance coverage. Happy to hear Betzy was able to provide you with excellence service. - Team Margie Williams State Farm"
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Ryan Crawford

November 17, 2023

5  out of  5
rating by Ryan Crawford
"Always a pleasure working with Margie's staff. Thank you for the help Betzy!"
We responded:
"Mr. Crawford, Thank you for choosing us for your auto insurance provider. We are so happy Betzy provided you great service. If you need anything, give us a call. -Team Margie Williams State Farm"
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Blake Hedgecock

September 27, 2023

5  out of  5
rating by Blake Hedgecock
"Betsy is a great insurance representative. She is patient and is able to articulate the policy for someone who does not quite understand some of the nuances in differences in policy. Helped me greatly."
We responded:
"Blake! We are happy to hear you had such a great experience with Betzy! Welcome to our office."
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W Blanton

September 25, 2023

5  out of  5
rating by W Blanton
"Top notch customer service and the staff is amazing!!"
We responded:
"Wendell! Thank you for leaving us a review. We appreciate it! "
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Ngozi.jaz_ luv

August 14, 2023

5  out of  5
rating by Ngozi.jaz_ luv
"I'm happy to be back with State Farm. Betzy Aviles-Rodriguez, Office Manager was able to get me a outstanding rate. Thanks again"
We responded:
"Welcome Back! We are happy to have you insured with Margie Williams State Farm Agency. Our office manager, Betzy, does an excellent job customizing a quote to best fit your needs. We are lucky to have her. If you need anything, you know where to find us! -Team Margie Williams State Farm "
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Andrea Barlak

July 26, 2023

5  out of  5
rating by Andrea Barlak
"Still fabulous! Thanks Margie for a 5 star experience!"
We responded:
"Andrea, thank you for your 5-star review. We appreciate you. -Team Margie Williams State Farm"